ICANN Contractual Compliance 2017 Quarterly Reports

2017 Quarter Four (October-December 2017) Registries Complaints per Compliance Approach & Process

This report presents the number of Registry related complaints by the complaint type as it goes through the Informal and Formal Resolution Process, from ticket receipt to closure. The data is provided for legacy TLD and new gTLD.

2017 Quarter Four (October-December 2017) Registries Complaints per Compliance Approach & Process Summary

Complaint Type Received Closed Before 1st Inquiry/Notice 1st Inquiry/Notice 2nd Inquiry/Notice 3rd Inquiry/Notice Breach Termination Closed
Legacy Total61553----58
New gTLD Total1623013441131-184
Not Specified Total*3727102---52
Total 26011214743131-294

* Complaints for which the TLD type is not specified. Domain Name or TLD information is not always provided in the complaint or may pertain to a Registrar or Registry.

2017 Quarter Four (October-December 2017) Registries Complaints per Compliance Approach & Process Detail

Complaint Type Received Closed Before 1st Notice 1st Inquiry/Notice 2nd Inquiry/Notice 3rd Inquiry/Notice Breach Termination Closed
Legacy
Abuse Contact Data3737-----37
Code Of Conduct11-----1
Registration Restrictions Dispute Resolution Procedure77-----7
Registry Other1282----9
Service Level Agreement21-----1
Zone File Access211----3
Legacy Total61553----58
New gTLD
Abuse Contact Data22-----2
Bulk Registration Data Access16-161--18
Bulk Zone File Access (ZFA)3-3---3
Code Of Conduct------2
Monthly Report5-591--12
Registration Restrictions Dispute Resolution Procedure11-----1
Registry Data Escrow14-148---16
Registry Fees-------2
Registry Other42311--8
Reserved Names/Controlled Interruption1173----9
Service Level Agreement1-1111--
Uniform Rapid Suspension (URS)1-1----1
Wildcard Prohibition1-1-----
Zone File Access10318872110--110
new gTLD Total1623013441131-184
Not Specified
Abuse Contact Data1414-----14
Bulk Registration Data Access211---2
Code Of Conduct11-----1
Registry Other10911---9
Reserved Names/Controlled Interruption11-----1
Service Level Agreement11-----1
Service Level Agreement Alerts7-7----23
Uniform Rapid Suspension (URS)1-11---1
Not Specified Total3727102---52
Grand Total26011214743131-294