ICANN Contractual Compliance 2018 Quarterly Reports

2018 Quarter Four (October-December 2018)
Registry Closed Complaints by Inquiry/Notice Category

This report presents the number of Registry closed complaints for which an inquiry or a notice was sent by complaint type.

Inquiry: An Inquiry may be sent for (i) information gathering, or (ii) proactive compliance monitoring effort.
Notice: A Notice may be sent regarding an alleged area of noncompliance.
Closed before 1st Inquiry/Notice: Complaints are closed before sending to a Registrar/Registry. Please refer to Quarterly Closed Complaints by Closure Code.

Inquiry/Notice Category	# of Complaints
Inquiry Total	50
Notice Total	51
Closed before 1st Inquiry/Notice	47
Registry Total	148

Inquiry/Notice Category	Complaint Type	# of Complaints
Inquiry	Registry Other	2
	Reserved Names/Controlled Interruption	4
	Zone File Access	44
Inquiry Total		50
Notice	Bulk Registration Data Access	1
	Bulk Zone File Access (ZFA)	1
	Continued Operations Instrument (COI)	1
	Monthly Report	13
	Public Interest Commitments (PIC)	3
	Registry Fees	1
	Registry Other	3
	Service Level Agreement Alerts	12
	Zone File Access	16
Notice Total		51
Closed before 1st Inquiry/Notice	Abuse Contact Data	18
	Claims Services	2
	Code Of Conduct	1
	Public Interest Commitments (PIC)	2
	Registration Restrictions Dispute Resolution Procedure	1
	Registry Other	6
	Reserved Names/Controlled Interruption	4
	Service Level Agreement	1
	Uniform Rapid Suspension (URS)	1
	Wildcard Prohibition	1
	Zone File Access	10
Closed before 1st Inquiry/Notice Total		47
	Registry Total	148