ICANN Contractual Compliance 2020 Annual Reports
2020 Reporter Category by Complaint Type
This report presents the number of compliance tickets created during the calendar year summarized by Reporter Category and Complaint Type. It also includes the percentage of each in relation to the total and the breakdown by Anonymous and Non-Anonymous reporters for both Registrars and Registries.
2020 Reporter Category Summary
| Reporter Category | # Tickets | % of Total |
|---|---|---|
| WHOIS Accuracy Reporting System Total | - | 0.00% |
| WHOIS Inaccuracy Bulk Total | - | 0.00% |
| Individual Submission Total | 16475 | 92.11% |
| ICANN Submission Total | 1412 | 7.89% |
| 2020 Total | 17887 | 100.00% |
2020 Reporter Detail
Individual Submission Anonymous
| Complaint Type | # Tickets | % of Total |
|---|---|---|
| Registrar | ||
| Abuse | 3 | 0.02% |
| Domain Renewal/Redemption | 2 | 0.01% |
| Generic Registrar | 14 | 0.08% |
| Registrar Data Escrow | 5 | 0.03% |
| Registration Data Inaccuracy | 16 | 0.09% |
| Transfer | 4 | 0.02% |
| Registry | ||
| Code Of Conduct | 3 | 0.02% |
| Monthly Report | 7 | 0.04% |
| Registry Data Escrow | 4 | 0.02% |
| Anonymous Total | 58 | 0.32% |
Individual Submission Non-Anonymous
| Complaint Type | # Tickets | % of Total |
|---|---|---|
| Registrar | ||
| Abuse | 2541 | 14.21% |
| Consent To Display Registration Data | 6 | 0.03% |
| Disclosure of gTLD Registration Data | 34 | 0.19% |
| Domain Renewal/Redemption | 1243 | 6.95% |
| Domain Suspension | 369 | 2.06% |
| Generic Registrar | 1008 | 5.64% |
| Privacy/Proxy | 33 | 0.18% |
| Registration Data (service down) | 120 | 0.67% |
| Registration Data Inaccuracy | 4809 | 26.89% |
| Transfer | 4884 | 27.30% |
| Uniform Domain-Name Dispute-Resolution (UDRP) | 176 | 0.98% |
| WHOIS Service Level Agreements | 40 | 0.22% |
| Registry | ||
| Abuse Contact Data | 59 | 0.33% |
| Code Of Conduct | 14 | 0.08% |
| Generic Registry | 46 | 0.26% |
| Public Interest Commitments (PIC) | 6 | 0.03% |
| Registration Restrictions Dispute Resolution Procedure | 14 | 0.08% |
| Reserved Names | 10 | 0.06% |
| Service Level Agreement | 12 | 0.07% |
| Uniform Rapid Suspension (URS) | 5 | 0.03% |
| Zone File Access | 988 | 5.52% |
| Non-Anonymous Total | 16417 | 91.78% |
| Individual Submission Total | 16475 | 92.11% |
ICANN Submission
| Complaint Type | # Tickets | % of Total |
|---|---|---|
| Registrar | ||
| Generic Registrar | 50 | 0.28% |
| Registrar Data Escrow | 335 | 1.87% |
| Registrar Fees | 20 | 0.11% |
| Registration Data (service down) | 25 | 0.14% |
| Registration Data Inaccuracy | 1 | 0.01% |
| Transfer | 1 | 0.01% |
| Registry | ||
| Bulk Registration Data Access | 99 | 0.55% |
| Bulk Zone File Access (ZFA) | 9 | 0.05% |
| Code Of Conduct | 13 | 0.07% |
| Generic Registry | 1 | 0.01% |
| Monthly Report | 42 | 0.23% |
| Registry Data Escrow | 446 | 2.49% |
| Registry Fees | 5 | 0.03% |
| Service Level Agreement Alerts | 365 | 2.04% |
| ICANN Submission Total | 1412 | 7.89% |
2020 Totals
| Complaint Type | # Tickets | % of Total |
|---|---|---|
| Registries Total | 17887 | 100.00% |