ICANN Contractual Compliance 2023 Annual Reports
2023 Reporter Type by Complaint Type
This report presents the number of compliance tickets created during the calendar year summarized by Reporter Type and Complaint Type. It also includes the percentage of each in relation to the total.
2023 Reporter Type Summary
| Reporter Type | # Tickets | % of Total |
|---|---|---|
| ICANN Compliance | 5,282 | 32.24% |
| Other | 4,076 | 24.88% |
| Registrant - Current | 2,343 | 14.30% |
| Information Security Researcher | 1,436 | 8.77% |
| Authorized Representative of Registrant | 842 | 5.14% |
| IP Lawyer/Brand Protection | 687 | 4.19% |
| Registrant - Former | 642 | 3.92% |
| Non-Governmental Organization | 436 | 2.66% |
| LEA, Consumer Protection, Government or Data Protection Agency | 389 | 2.37% |
| UDRP/URS - Complainant | 91 | 0.56% |
| Reseller | 54 | 0.33% |
| UDRP/URS - Provider | 48 | 0.29% |
| Registrar | 29 | 0.18% |
| Registry Operator | 15 | 0.09% |
| UDRP/URS - Respondent | 13 | 0.08% |
| 2023 Total | 16,383 | 100.00% |
2023 Reporter Type Detail
| Complaint Type | Reporter Type | # Tickets | % of Total |
|---|---|---|---|
| Registrar | |||
| Abuse | Other | 2,962 | 19.75% |
| Information Security Researcher | 1,124 | 7.49% | |
| IP Lawyer/Brand Protection | 495 | 3.30% | |
| Registrant - Current | 398 | 2.65% | |
| Non-Governmental Organization | 381 | 2.54% | |
| Authorized Representative of Registrant | 353 | 2.35% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 344 | 2.29% | |
| Registrant - Former | 125 | 0.83% | |
| UDRP/URS - Complainant | 31 | 0.21% | |
| Reseller | 19 | 0.13% | |
| UDRP/URS - Respondent | 7 | 0.05% | |
| Registry Operator | 7 | 0.05% | |
| Registrar | 7 | 0.05% | |
| UDRP/URS - Provider | 2 | 0.01% | |
| Consent To Display Registration Data | Registrant - Current | 27 | 0.18% |
| Authorized Representative of Registrant | 3 | 0.02% | |
| Registrant - Former | 2 | 0.01% | |
| Other | 2 | 0.01% | |
| Disclosure of gTLD Registration Data | IP Lawyer/Brand Protection | 55 | 0.37% |
| Other | 40 | 0.27% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 11 | 0.07% | |
| Authorized Representative of Registrant | 8 | 0.05% | |
| UDRP/URS - Complainant | 5 | 0.03% | |
| Registrant - Current | 5 | 0.03% | |
| Information Security Researcher | 5 | 0.03% | |
| Non-Governmental Organization | 5 | 0.03% | |
| Registrant - Former | 2 | 0.01% | |
| UDRP/URS - Respondent | 1 | 0.01% | |
| Registrar | 1 | 0.01% | |
| Domain Renewal/Redemption | Registrant - Current | 371 | 2.47% |
| Registrant - Former | 178 | 1.19% | |
| Authorized Representative of Registrant | 85 | 0.57% | |
| Other | 60 | 0.40% | |
| Reseller | 10 | 0.07% | |
| Non-Governmental Organization | 4 | 0.03% | |
| Registrar | 2 | 0.01% | |
| IP Lawyer/Brand Protection | 2 | 0.01% | |
| Information Security Researcher | 1 | 0.01% | |
| UDRP/URS - Complainant | 1 | 0.01% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 1 | 0.01% | |
| Domain Suspension | Registrant - Current | 186 | 1.24% |
| Authorized Representative of Registrant | 32 | 0.21% | |
| Registrant - Former | 29 | 0.19% | |
| Other | 20 | 0.13% | |
| Registrar | 2 | 0.01% | |
| Reseller | 1 | 0.01% | |
| Non-Governmental Organization | 1 | 0.01% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 1 | 0.01% | |
| Generic Registrar | Registrant - Current | 236 | 1.57% |
| Other | 172 | 1.15% | |
| Authorized Representative of Registrant | 62 | 0.41% | |
| Information Security Researcher | 59 | 0.39% | |
| ICANN Compliance | 50 | 0.33% | |
| Registrant - Former | 49 | 0.33% | |
| IP Lawyer/Brand Protection | 33 | 0.22% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 20 | 0.13% | |
| Non-Governmental Organization | 13 | 0.09% | |
| Reseller | 11 | 0.07% | |
| UDRP/URS - Complainant | 7 | 0.05% | |
| Registry Operator | 6 | 0.04% | |
| Registrar | 3 | 0.02% | |
| UDRP/URS - Respondent | 1 | 0.01% | |
| Privacy/Proxy | Other | 19 | 0.13% |
| Registrant - Current | 6 | 0.04% | |
| Registrant - Former | 5 | 0.03% | |
| Information Security Researcher | 5 | 0.03% | |
| Authorized Representative of Registrant | 4 | 0.03% | |
| Non-Governmental Organization | 2 | 0.01% | |
| IP Lawyer/Brand Protection | 2 | 0.01% | |
| Reseller | 1 | 0.01% | |
| Registrar Data Escrow | ICANN Compliance | 4,240 | 28.27% |
| Registrar Fees | ICANN Compliance | 11 | 0.07% |
| Registration Data (service down) | Other | 30 | 0.20% |
| Registrant - Current | 16 | 0.11% | |
| Authorized Representative of Registrant | 8 | 0.05% | |
| Registrant - Former | 8 | 0.05% | |
| Information Security Researcher | 7 | 0.05% | |
| Non-Governmental Organization | 4 | 0.03% | |
| IP Lawyer/Brand Protection | 3 | 0.02% | |
| ICANN Compliance | 2 | 0.01% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 2 | 0.01% | |
| Registration Data Inaccuracy | Other | 538 | 3.59% |
| Registrant - Current | 100 | 0.67% | |
| IP Lawyer/Brand Protection | 77 | 0.51% | |
| Information Security Researcher | 54 | 0.36% | |
| Authorized Representative of Registrant | 40 | 0.27% | |
| Registrant - Former | 33 | 0.22% | |
| Non-Governmental Organization | 7 | 0.05% | |
| UDRP/URS - Complainant | 5 | 0.03% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 5 | 0.03% | |
| UDRP/URS - Provider | 4 | 0.03% | |
| Reseller | 3 | 0.02% | |
| Registrar | 3 | 0.02% | |
| Registry Operator | 1 | 0.01% | |
| Transfer | Registrant - Current | 952 | 6.35% |
| Authorized Representative of Registrant | 223 | 1.49% | |
| Registrant - Former | 198 | 1.32% | |
| Other | 109 | 0.73% | |
| UDRP/URS - Complainant | 12 | 0.08% | |
| Non-Governmental Organization | 8 | 0.05% | |
| Reseller | 6 | 0.04% | |
| IP Lawyer/Brand Protection | 5 | 0.03% | |
| Registrar | 4 | 0.03% | |
| UDRP/URS - Provider | 2 | 0.01% | |
| UDRP/URS - Respondent | 1 | 0.01% | |
| Information Security Researcher | 1 | 0.01% | |
| Registry Operator | 1 | 0.01% | |
| Uniform Domain-Name Dispute-Resolution (UDRP) | UDRP/URS - Provider | 39 | 0.26% |
| UDRP/URS - Complainant | 25 | 0.17% | |
| Authorized Representative of Registrant | 16 | 0.11% | |
| Registrant - Current | 5 | 0.03% | |
| IP Lawyer/Brand Protection | 4 | 0.03% | |
| Other | 3 | 0.02% | |
| Registrant - Former | 2 | 0.01% | |
| Non-Governmental Organization | 1 | 0.01% | |
| UDRP/URS - Respondent | 1 | 0.01% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 1 | 0.01% | |
| Registrar Total | 15,000 | 100.00% | |
| Registry | |||
| Abuse Contact Data | Other | 31 | 2.24% |
| Information Security Researcher | 6 | 0.43% | |
| UDRP/URS - Complainant | 4 | 0.29% | |
| Authorized Representative of Registrant | 4 | 0.29% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 3 | 0.22% | |
| Registrant - Current | 3 | 0.22% | |
| IP Lawyer/Brand Protection | 2 | 0.14% | |
| Reseller | 2 | 0.14% | |
| UDRP/URS - Respondent | 2 | 0.14% | |
| Non-Governmental Organization | 2 | 0.14% | |
| Registrant - Former | 1 | 0.07% | |
| Audit | ICANN Compliance | 19 | 1.37% |
| Bulk Zone File Access (ZFA) | ICANN Compliance | 2 | 0.14% |
| Code of Conduct | Other | 15 | 1.08% |
| Registrant - Current | 15 | 1.08% | |
| Information Security Researcher | 6 | 0.43% | |
| ICANN Compliance | 1 | 0.07% | |
| Registrant - Former | 1 | 0.07% | |
| IP Lawyer/Brand Protection | 1 | 0.07% | |
| Non-Governmental Organization | 1 | 0.07% | |
| Generic Registry | Other | 20 | 1.45% |
| Registrant - Current | 18 | 1.30% | |
| Registrant - Former | 6 | 0.43% | |
| Registrar | 4 | 0.29% | |
| Non-Governmental Organization | 4 | 0.29% | |
| Authorized Representative of Registrant | 3 | 0.22% | |
| IP Lawyer/Brand Protection | 2 | 0.14% | |
| Reseller | 1 | 0.07% | |
| Information Security Researcher | 1 | 0.07% | |
| Public Interest Commitments (PIC) | Non-Governmental Organization | 1 | 0.07% |
| UDRP/URS - Complainant | - | 0.00% | |
| UDRP/URS - Respondent | - | 0.00% | |
| Other | - | 0.00% | |
| Registrant - Current | - | 0.00% | |
| Registry Data Escrow | ICANN Compliance | 950 | 68.69% |
| Registry Fees | ICANN Compliance | 7 | 0.51% |
| Reserved Names | Other | 12 | 0.87% |
| Information Security Researcher | 2 | 0.14% | |
| Registrant - Former | 2 | 0.14% | |
| Registrant - Current | 2 | 0.14% | |
| Registrar | 1 | 0.07% | |
| LEA, Consumer Protection, Government or Data Protection Agency | 1 | 0.07% | |
| Reseller | - | 0.00% | |
| Authorized Representative of Registrant | - | 0.00% | |
| Service Level Agreement Alerts | Other | 21 | 1.52% |
| Uniform Rapid Suspension (URS) | Registrant - Current | 1 | 0.07% |
| UDRP/URS - Provider | 1 | 0.07% | |
| UDRP/URS - Complainant | 1 | 0.07% | |
| Zone File Access | Information Security Researcher | 165 | 11.93% |
| Other | 22 | 1.59% | |
| IP Lawyer/Brand Protection | 6 | 0.43% | |
| Registrant - Current | 2 | 0.14% | |
| Registrar | 2 | 0.14% | |
| Non-Governmental Organization | 2 | 0.14% | |
| Authorized Representative of Registrant | 1 | 0.07% | |
| Registrant - Former | 1 | 0.07% | |
| Registry Total | 1,383 | 100.00% | |