ICANN Contractual Compliance 2023 Annual Reports

2023 Registrar Complaints per Compliance Approach & Process

This report presents the number of Registrar related complaints by the complaint type as it goes through the Informal and Formal Resolution Process, from ticket receipt to closure.

2023 Registrar Complaints per Compliance Approach & Process Summary

	Received	Closed Before 1st Inquiry/Notice	1st Inquiry/Notice	2nd Inquiry/Notice	3rd Inquiry/Notice	Escalated Notices	Breach	Suspension	Termination	Closed
Abuse	6,255	5,268	903	171	44	3	-	-	-	6,105
Audit	-	-	1	6	6	-	-	-	-	34
Consent To Display Registration Data	34	32	3	-	-	-	-	-	-	34
Disclosure of gTLD Registration Data	138	98	39	14	4	-	-	-	-	133
Domain Renewal/Redemption	715	599	114	41	26	3	1	-	1	724
Domain Suspension	272	231	46	7	1	2	-	-	-	270
Generic Registrar	722	610	78	40	19	1	-	-	-	672
Privacy/Proxy	44	47	1	1	-	-	-	-	-	47
Registrar Data Escrow	4,240	4,467	278	49	18	2	-	-	-	4,753
Registrar Fees	11	5	11	10	9	1	2	-	1	12
Registration Data (service down)	80	66	7	1	1	-	-	-	-	75
Registration Data Inaccuracy	870	474	399	42	3	-	-	-	-	837
Transfer	1,522	1,260	267	42	15	1	2	-	-	1,513
Uniform Domain-Name Dispute-Resolution (UDRP)	97	35	62	24	6	3	1	-	-	95
2023 Total	15,000	13,192	2,209	448	152	16	6	-	2	15,304