ICANN Contractual Compliance 2025 Annual Reports

2025 Registrar Complaints per Compliance Approach & Process

This report presents the number of Registrar related complaints by the complaint type as it goes through the Informal and Formal Resolution Process, from ticket receipt to closure.

2025 Registrar Complaints per Compliance Approach & Process Summary

	Received	Closed Before 1st Inquiry/Notice	1st Inquiry/Notice	2nd Inquiry/Notice	3rd Inquiry/Notice	Escalated Notices	Breach	Suspension	Termination	Closed
Audit	1	-	27	7	-	-	-	-	-	1
Consent To Display Registration Data	28	18	5	-	-	-	-	-	-	22
Disclosure of gTLD Registration Data	111	82	22	4	-	-	-	-	-	94
DNS Abuse and Other Types of Abuse	10,206	7,351	541	79	20	14	2	-	-	7,888
Domain Renewal/Redemption	933	823	76	15	-	-	-	-	-	881
Domain Suspension	320	287	42	4	-	-	-	-	-	327
Generic Registrar	986	548	46	16	6	1	1	-	-	586
Privacy/Proxy	63	27	-	-	-	-	-	-	-	27
Registrar Data Escrow	1,779	1,519	280	47	14	9	1	-	-	1,801
Registrar Fees	17	2	13	7	6	1	4	-	6	17
Registration Data (service down)	153	62	17	9	6	58	2	-	2	112
Registration Data Inaccuracy	1,091	460	688	15	2	-	-	-	-	1,054
Transfer	2,104	1,721	215	17	2	-	-	-	-	1,919
Uniform Domain-Name Dispute-Resolution (UDRP)	92	33	71	29	9	1	-	-	-	101
Total	17,884	12,933	2,043	249	65	84	10	-	8	14,830